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- Please contact us via email firstname.lastname@example.org before returning. Please do not return packages before a returning shipping address confirmation.
- If any items arrive damaged or missing, let us know ASAP so we can help.
Final Sale & Closeout items cannot be returned.
- Made to order items (all wedding bouquets, boutonnieres, corsages, flower panels) cannot be returned once they were made.
- Returns made within 30 days will be refunded to the original payment method.
- Please make sure all items are in original condition with tags. With a copy of the packing slip or order confirmation.
- Original shipping charges will not be refunded.
- Vanrina.com is not responsible for return shipping charges if there's no quality issue.
- You can send returns VIA any carrier or have the return shipping fees deducted from your refund.
- If you have more than one box, you can combine the items into one box to return them together.