As the COVID-19 epidemic situation is still ferment in the whole world now, there are many things changed and unpredictable, the lucky thing is we are in a safe place and none of our employees were affected in the pandemic, so we can still ship orders from then on till now. It's a difficult and challenging period to people on the earth, we hope all will be sattle down soon.
So here are some advice and our updated return and refund policy, Shipping time & Shipping fee specification during these days:
- Recently the standard shipping may take 30-70 days and even longer, because most of the international flights were grounded.
- The shipping fee for both standard shipping and express shipping are keep raising, especially the standard shipping raised to an unreasonal level that we never met before.
- If you need a rush order within 2 weeks, we highly recommend you select our expedited shipping.
- In case the package reaches you late, we accept return and refund, but we will deduct 15% from your order amount as the shipping fee we paid on your order.
- We accept cancellation within 24 hours after order placed.
Thank you very much for your understanding and co-operations! Hoping you keep happy and healthy!
VANRINA Ltd.